Faq

/Faq
Faq 2018-11-30T09:29:39+00:00

BEAUTY SALON FREQUENTLY ASKED QUESTIONS

Yes, none of our salon products contain animal products and are not tested on animals.

Yes, but a parent or guardian will have to sign our consent form.

As professional technicians we can safely say that no salon services we offer will affect you or your baby. But if you feel uncomfortable it’s advisable to seek advice from your doctor before proceeding.

We can perform patch tests of our products used prior to the service and if a reaction occurs we would recommend you seek medical advice. If you have had reactions in the past we would not perform the service.
Yes, it is we can perform all of our beauty services if you are in a wheelchair.
Yes, our technicians are fully trained and have certificates for all of the beauty services performed
Yes, you can either book online, phone, email or visit the salon we will always endeavour to meet your needs whenever possible.
Ceecees beauty and training will offer you the best advise so you can use all services affectively.
Whatever you feel at ease in. Depending on the service we will advise what to bring and wear for the appointment.
To be able to provide the best customer service we appreciate if you can arrive 10 minutes prior to your appointment to allow time to fill out consent forms etc.
Arriving late will simply limit your treatment time, thus affecting the results. Your treatment will end on time as we respect that our clients time is valuable. Its best to contact the salon and in some cases your appointment may need to be rescheduled.
As we have reserved a time slot for you we would appreciate 4 hours’ notice unless an emergency of course.
Yes, we do for limited services please view our service menu to see what services are available to men.
We accept visa, Mastercard, eftpos, or bank transfer.
Yes, ceecees have gift vouchers for the perfect gift. They are valid for 3 months and cannot be refunded.
Ceecees prides itself on customer service and quality of our work. With our lash extensions we have a 7-day guarantee. For any of our services if you are not happy with the result please contact your technician straight away she will make an appointment to get you back into the salon. Or you can email us with your comments and an appointment will be made for you. We take all feedback onboard and use it to always improve. You will not be ignored we will do our best to make you happy.
We pride ourselves on our consultations, so no service should have to be refunded.In extreme circumstances the situation would be dealt with by management and a suitable outcome agreed to.
Yes, we like to reward our loyal clients and thank them. All our clients are offered a loyalty card where the 10th visit to our salon is half price. Please check our monthly specials on our website, facebook and instragram for client specials and discounts.
Yes, we offer 10% off for students. (must produce student card at time of service)
Yes, we offer 10% off any of our services to all local businesses. Please contact management for approval. We believe in supporting local businesses and building a community network of referral.
Yes, on our website in salon gallery you can view pictures of our services.Also, on our facebook and instragram page.